Solution Engineers help customers understand how to get the best out of Jumio’s products.
Provide technical and functional expertise across our suite of online ID and Identity verification, KYC, AML, user authentication and Risk Management solutions.
Increase pipeline conversion rates, help grow revenue and ensure high levels of customer satisfaction.
Play a major role in improving and expanding existing processes such as, pre-sales technical presentations, product testing, integration and customer onboarding.
Manage the onboarding of customers to Jumio from kick-off meeting with business and project teams to Go Live.
Provide technical and functional subject matter expertise to our external customers as well as Jumio Account Executive and Account Management team.
Create and deliver customised demos on different platforms (web, iOS, Android) to showcase Jumio products.

Proven professional experience of SaaS Enterprise level experience in Technical Pre-sales, Technical Implementation Management or Technical Consulting role, including exposure to complex environments
Strong customer facing experience, used to interacting with all levels and departments across enterprise customers
Strong presentation and customer facing skills combined with excellent verbal and written communication skills
In depth technical knowledge, including web and mobile programming or scripting languages (including, but not limited to JavaScript, Java, Kotlin, Objective-C, Swift), computer operating systems (Unix, Linux, Windows, Mac), mobile operating systems (iOS, Android, React-Native, Cordova)
Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity
used to navigating the challenges and opportunities in a start-up or scale-up business.

Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

Pre Sales Solutions Engineer

Key skills