Key skills
Node.jsConfluenceProduct ManagementCustomer SuccessSales
About this role
Role Overview
- Organize and deliver the ideal onboarding experience for new customers
- Manage relationships with customers in commercial operations management for wind and solar farms
- Provide guidance on the optimal use of opti.node
- Maintain regular contact with customers after onboarding
- Identify individual challenges and develop tailored solutions
- Collaborate closely with Product Management, Product Owners, and the Sales team
Requirements
- Degree in energy economics or a comparable qualification
- Knowledge of energy-related levies & privileges or reporting obligations
- Experience in energy consulting, energy trading, energy services, or a similar field
- Understanding of energy-sector processes and workflows
- Experience in Customer Success
- Enjoy interacting with B2B customers
- Enjoy solving complex problems
- Comfortable using digital tools (HubSpot, Confluence, Miro, Microsoft Teams)
- Strong Excel skills
- Fluent German (C2) and good command of English
Tech Stack
- Node.js
Benefits
- 30 days of vacation per year
- Permanent (open-ended) employment contract
- Sustainable and flexible working arrangements
- Annual professional development budget
- Monthly team days and annual team events
- Workation: option to work temporarily within the EU
- BahnCard
- Subsidized job ticket
- Bike leasing
- Urban Sports Club / Hansefit membership