About this role

Support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth.
Understand the obstacles faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their goals.

5+ years of experience developing, implementing, or managing digital solutions.
Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles is preferred
Experience with web technologies, analytics, front-end development, and best practices for UX/UI
Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus
Must exhibit proficiency in JavaScript development.
Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf
Expert knowledge of browser developer tools to test scripts & diagnose issues
Familiarity with the page load lifecycle & techniques for performance optimization
Strong project & time management skills. Must be able to multi-task while simultaneously juggling the needs of multiple clients
Able to adapt quickly to changing priorities and capable of operating in an ambiguous environment.
Excellent verbal and written communication skills with exemplary presentation skills.
Socially capable and able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, both technical and non-technical
10% travel

Senior Customer Success Engineer – Mobile App

Key skills