Retail Technical Sales Consultant

Role Overview

• This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues.
• The role collaborates with internal teams on account planning, sales strategy, and solution customization while mentoring junior team members.
• Leads the design of complex, innovative, and strategic solutions that address unique customer challenges and align with the organization's long-term goals.
• Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business decisions.
• Delivers compelling presentations and engages with executive-level customers, articulating the value proposition of the organization's solutions in alignment with the customers' business goals.
• Develops and executes strategic account plans for high-profile customers, coordinating with sales teams to ensure long-term customer satisfaction and growth.
• Leads the design and implementation of highly intricate integrations with third-party solutions, showcasing the organization's ability to seamlessly connect diverse technologies.
• Tackles intricate technical challenges and unexpected customer issues with innovative problem-solving skills, demonstrating an ability to handle complex scenarios.
• Leads or contributes to high-impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience.
• Identifies potential risks associated with complex solutions and develops strategies to mitigate them, ensuring successful project outcomes.
• Organizes innovation workshops to explore new ways to address customer challenges and create novel solutions.
• Acts as a mentor to junior team members, guiding their professional growth, sharing deep product and domain expertise, and promoting a culture of excellence and continuous improvement.

Requirements

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave