Talent Manager – Administrative, Customer Support

Role Overview

• negotiating and developing business with new and current clients
• marketing services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers
• recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects
• managing ongoing engagements to deliver outstanding customer service to both clients and candidates
• providing ongoing communication and career guidance to candidates
• participating in local trade association and networking events to increase company presence in the local business community

Requirements

• BA/BS degree preferred
• 1+ years administrative or customer support experience preferred
• 2+ years’ experience with Business Development in a Metrics Driven environment
• At least one with success in developing new business in a multi‐call, multi‐decision maker environment
• Prior success marketing to and closing top level decision makers at small/medium sized businesses
• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
• Knowledge and familiarity with administrative and customer support department operations
• Positive attitude and an engaging businesslike approach

Benefits

• group health insurance benefits (medical, vision, dental)
• flexible spending and health savings accounts
• life and accident insurance
• adoption, surrogacy and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of Choice Time Off (CTO) per calendar year
• up to 11 paid holidays per calendar year
• opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible) with an employer match of 100% on the first 3% of contributions