Care Manager

Role Overview

• Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members
• Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome
• May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
• Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care
• Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms
• Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits

Requirements

• Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing
• 2 – 4 years of related experience
• Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules