Customer Team Leader (District Sales Manager), Cardiovascular Disease - Kansas City District

Merck is a leading pharmaceutical company seeking a Customer Team Leader for the Kansas City district. This role involves leading a team of Customer Representatives to enhance sales performance and customer engagement in the Cardiovascular sector.

Responsibilities:

• Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs
• Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness
• Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation
• Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations
• Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays

Requirements:

• Bachelor's degree (BA/BS) degree with minimum 5 years' experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
• Valid driver's license
• Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline
• At least 3 years' experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations
• Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience
• Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
• Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries
• Skilled at establishing and maintaining relationships and networks within customer organizations