Support GM Australia and New Zealand Dealer Claims operations within General Accounting / GBS Dealer Claims.
Process ANZ manual dealer claims and related dealer support transactions in accordance with approved claim support and business requirements.
Prepare, maintain, and review supporting claim files, logs, and documentation required for ANZ and Indonesia dealer claims processing.
Validate claim details, supporting documents, payout amounts, invoice data, and eligibility before processing.
Process or coordinate manual dealer claims involving debit or credit support such as factory bonus, Isuzu Vehicle Assistance, buyback, defective parts, concealed damage, transit damage, unitized incorrectly claims, and similar dealer support items.
Support dealer rebate processing for various programs and manual dealer payments.
Maintain organized records, trackers, and reference files used in dealer claims operations.

Experience in dealer claims, finance operations, rebates, invoice processing, pricing support, or transaction processing in a shared services or accounting environment.
Strong attention to detail in validating claim support, payout amounts, invoice details, and supporting documentation.
Ability to work with large data files, trackers, logs, and operational spreadsheets.
Strong coordination and communication skills for working with business units, controllers, reviewers, approvers, and external or downstream processing teams.
Ability to manage recurring deadlines and follow through on issues until resolution.

Dealer Claims Analyst

Key skills