Branch Supervisor

Role Overview

• Provides necessary vision and leadership to operate and grow branch operations
• Ensures exceptional member service and a strong, cohesive team
• Manages branch personnel and elevates professional level, competence and knowledge of team members
• Creates and maintains a strong sales and service culture
• Evaluates the quality of products and services and service by branch personnel
• Maintains knowledge of deposit services and consumer lending to support service experiences
• Supports operations and holds team members accountable for performance
• Anticipates operational needs and implements streamlined policies and procedures
• Embraces technological advancements and champions effective integration in operations
• Develops staff and strengthens professionalism, competence, and technical knowledge

Requirements

• A Bachelor's Degree in business, finance or another related field is preferred
• 3+ years of prior management experience required
• Prior lending and/or business development experience preferred
• Strong sales and member service skills
• Exceptional written and verbal communication skills
• Strong organizational skills and the ability to multi-task, prioritize workload, and delegate responsibilities
• Strong analytical skills and be effective at interpreting and applying applicable regulation
• Proficient with various Microsoft programs including Excel

Benefits

• Competitive base salary
• Annual bonus plan
• Exceptional benefits package