Coordinator, Appeals
Florence, South Carolina, United States of America
Full Time
2 weeks ago
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Researches requests, enters appropriate data to identify case specifics, builds appeals cases on the system
- Logs requests to appropriate functional area, generates letters, assembles files, orders records and obtains additional information as directed
- Ensures quality control of all appeals on the appeals system
- Pends documents to be saved electronically
- Prepares case files for review and/or further routing
Requirements
- High School Diploma or equivalent
- 1 year administrative support/clerical or job related experience
- Demonstrated proficiency in word processing and spreadsheet software
- Effective organizational and customer service skills
- Good judgment skills
- Proficiency in spelling, punctuation, and grammar skills
- Demonstrated written and verbal communication skills
- Preferred: 3 years-claims, customer service or healthcare program management
- Preferred: Knowledge of Microsoft Access or other database software
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more