Key skills
Sales
About this role
Role Overview
- Lead customer demonstrations using internal environments and external tools and present technical collateral to customers.
- Assist Sales and Alliance teams in the business development phase to identify opportunities and understand a customer’s current system state.
- Maintain expertise in market segments including Social Services (SNAP, Medicaid/CHIP, TANF), Child Support, and Unemployment Insurance.
- Maintain knowledge of competitors' products, including their strengths, weaknesses, and how they promote their solutions.
- Maintain a deep understanding of product features, functions, inputs/outputs, and supported platforms like API, Batch, and Applicant Portals.
- Work closely with customers, Sales, and Product teams to define solutions that address the missions of government agencies.
- Provide technical feasibility assessments for new products to meet customer demand and requirements.
- Serve as the liaison between proposal teams, product engineering, and post-sales implementation teams.
- Maintain professional relationship with customers and ensure successful adoption of products.
Requirements
- 7+ years of experience working with state and federal government agencies specifically around SNAP, Medicaid, or other means-tested social service programs.
- Additional experience in solutions consulting or sales roles preferred.
- Education: Bachelor’s Degree, or equivalent experience required.
- Ability to travel an estimated 50% of the time
Benefits
- Comprehensive compensation and healthcare packages
- 401k matching
- Paid time off
- Organizational growth potential through online learning platform with guided career tracks