Conduct independent fraud case investigations while effectively maintaining a high-volume, fluctuating case load, and incident/escalation response activities from discovery through complete resolution.
Identify fraud trends, evaluate emerging threats, and follow prevention strategies and control enhancements.
Partner with stakeholders to develop and implement automated fraud detection capabilities and process improvements.
Execute, review, and maintain Global Fraud policy and procedures consistent with global fraud standards and practices.
Recommend creation of new procedures as needed.
Thoroughly document case chronology and necessary reporting.
Report trends to management to mitigate future fraud.
Work with business units and stakeholders to support fraud prevention measures and controls.
Consult with Vanguard business units on fraud prevention, trends and detection/response issues/questions.
Support project teams as needed.
Analyze situations, identify practical solutions and escalate matters as needed.
Develop and maintain a network of internal and external contacts to gather, exchange, and execute actionable fraud intelligence to best protect Vanguard Crew, information and client assets.
Support department overviews, new hire training and onboarding.
Provide guidance, advice, training, and mentoring to other members of the global security and fraud unit related to fraud control methods and investigation standards and practices.
Requirements
Minimum of three years of experience in fraud investigations, fraud prevention, financial crimes, AML/BSA, risk management, transaction monitoring, threat intelligence, investigations and recovery, or related disciplines.
At least two years of direct fraud investigation and prevention experience preferred.
Undergraduate degree or equivalent combination of training and experience.
Knowledge of banking, brokerage, wealth management, or financial services environments.
Data analysis skills using Excel and/or analytical reporting tools.
Ability to think independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
Certified Fraud Examiner (CFE) certification preferred. Candidates who do not currently hold the certification must successfully obtain it within one year of employment via self-study. Vanguard sponsors the certification process.