Vocational Case Manager

Role Overview

• Design and execute transitional RTW plans, including job accommodations, worksite modifications, and vocational retraining.
• Coordinate job placement services and monitor progress to ensure timely and successful workforce reintegration.
• Engage claimants in RTW planning, set expectations, and guide participation in preparatory activities.
• Communicate with treating physicians to clarify functional capabilities and incorporate RTW into treatment plans.
• Collaborate with internal teams and external partners to identify tools and resources that expedite RTW efforts.
• Advocate for claimant needs while balancing employer and insurer expectations.
• Provide job-seeking skills training, including resume development, interview preparation, and application strategies.
• Offer vocational guidance, counseling, and education to enhance claimant confidence and readiness.
• Coordinate vocational training or retraining programs, ensuring cost-effectiveness and timely completion.
• Conduct ongoing research of local labor markets to identify viable employment opportunities.
• Analyze transferable skills and recommend alternative job placements aligned with claimant capabilities.

Requirements

• Master’s degree in Counseling or related field
• Certified Rehabilitation Counselor (CRC) designation required
• Minimum of 3 years of clinical or vocational rehabilitation experience preferred
• Strong understanding of RTW best practices, ergonomics, FMLA, ADA / Accommodations and related HR topics
• Familiarity with labor market analysis tools and vocational assessment methodologies
• Excellent communication, counseling, and interpersonal skills
• Ability to analyze complex vocational barriers and develop creative solutions
• Proficiency in case management systems and documentation standards

Benefits

• short-term or annual bonuses
• long-term incentives
• on-the-spot recognition