Efficiently respond to and resolve large volumes of daily fleet requests while maintaining calm demeanor and positive attitude
Review and authorize maintenance and repair decisions on vehicles within company guidelines
Direct internal requests to proper contacts as necessary
Work collaboratively with internal and external customers to help streamline processes and solve problems
Effectively administer a variety of worksheets and provide up-to-date status of the current position
Coordinate transfers, disposals, and vehicle deliveries with vendors and local office management
Build strong professional relationships with local office managers, department heads, and vendors to facilitate smooth workflow
Ability to communicate and enforce fleet policies and procedures
Work with internal colleagues and vendors to ensure fleet compliance with various government departments/requirements (i.e., DOT, DMV, MVRs, etc.)

High school diploma or GED required
3+ Years Customer Service/Problem Solving Skills
Knowledge of Microsoft Office Suite 2007 or later, or office applications including Google Suite
Ability to determine when to escalate the issue to management
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Must be able to work the required days and hours for the position, which may include mandatory overtime due to business needs, especially during the peak seasons of the business.
Must pass pre-employment background screen

Start Day 1 for Full-Time Colleagues
No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Fleet Administrative Support Professional

Key skills