Digital Experience Manager

Role Overview

• Lead the long-term digital transformation strategy.
• Manage cross-functional digital transformation programmes.
• Drive continuous improvement of digital customer journeys.
• Manage the Volkswagen digital ecosystem, CRM and lead platforms.
• Coordinate digital projects, budgets and agencies.
• Monitor KPIs, risks and project delivery.
• Build stakeholder relationships across VW, dealers and global partners.

Requirements

• A formal 3-year Bachelor's degree and/or Honours Degree from a recognized tertiary institution, preferably with majors in any of the following Digital Marketing / Strategy / Marketing / Data Analytics / Statistics / Project Management
• Minimum 5 years' experience in Digital Marketing with Digital Management and UX.
• Experience with Adobe Analytics, CMS, Spider P & F, PDS, MBV and Victor.
• Experience managing CRM, digital ecosystems and cross-functional projects.
• Budget management and agency management experience.
• Strategic thinking
• Project & programme management
• Stakeholder management
• SEO and website analytics knowledge
• HTML/CSS/CMS understanding
• Excellent communication and leadership skills

Benefits

• Competitive packages
• Flexible Working model
• Community Support