Act as a client facing support mechanism for the operational divisions of the organization
Manages more complex/larger accounts that involve reconciliation of client contracts and payments.
Focus account reviews to include cash forecasting for month/quarter on a weekly basis.
Collects a minimum of 50% of aged receivables monthly through inbound and outbound calls and use of defined leverage tools, while delivering a superior level of customer service to all clients.
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Provides a forecast detailing receivables and risk accounts during focus account reviews.
Follows documented issue resolutions procedures as well as escalation procedures.
Responds to all incoming correspondence from clients within 24 hours, with follow up to client within 72 hours.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Interacts with senior internal and external personnel.
Create team spirit and contributes to a positive team environment.

A bachelor’s degree in commerce, accounting, finance or equivalent
Strong analytical, time management and leadership skills
Excellent interpersonal skills; problem solver and effective decision maker
Ability to write reports, correspondence, and procedure manuals using Word/Excel
Ability to read, analyses, and interpret business periodicals, professional journals, technical procedures, or government regulations
Self-starter, demonstrated job stability and a strong work ethic.

Client Accounting Analyst

Key skills