Team Leader – Management Support, Expertise Support

Role Overview

• Support team management
• Coordinate unit’s activities, action plans and initiatives
• Coach and guide a team composed primarily of experienced professionals
• Assign tasks and activities, and regularly monitor progress
• Support talent development and employee engagement
• Manage individual performance
• Make recommendations on planning and execution of operationally and conceptually complex projects
• Interact with stakeholders working in many other fields
• Advise and lead decision-making bodies
• Help determine unit’s service offer and ensure projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Manage the budget

Requirements

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Knowledge of French is required
• Action oriented
• Customer Focus
• Develops talent
• Differences
• Directs work
• Engagement
• Nimble learning

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment