Coordinator

Role Overview

• Let your customer service skills shine by being a solutions expert.
• Go beyond transactions. Listen actively, understand customer needs, and confidently offer complete solutions that make their experience exceptional.
• Partner with the store leadership team to energize and motivate your crew.
• Help unlock their potential and drive performance by connecting daily actions to meaningful customer outcomes.
• Lead with purpose by mentoring and training your team.
• Share your knowledge, build their confidence, and guide them to become trusted retail rockstars who deliver real value to every customer.
• Keep the store looking sharp and well-stocked. Ensure every product is ready and available so customers can find exactly what they need, because the right solution starts with the right presentation.

Requirements

• A solid track record in retail leadership, with a fierce passion on delivering exceptional customer experiences.
• Outstanding ability to communicate and forge connections with your team and customers alike.
• Ability to thrive in a fast-paced environment and juggling shifting priorities like a pro.
• Ready to dive in head first, never afraid to get your hands dirty to ensure everything is always running smoothly.

Tech Stack

• Go

Benefits

• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
• Take advantage of outstanding learning and development programs to support your career growth.
• Explore fantastic career opportunities across the broader Wesfarmers Group.