Medical Assistant, Clinical Service Specialist

Role Overview

• Welcoming patients and assisting medical staff
• Delivering safe, compassionate care in accordance with all external and internal guidelines and regulations
• Providing administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments
• Overseeing and ensuring efficient turnover of exam rooms
• Assisting provider in the exam room as requested
• Collecting, preparing, and submitting ordered patient lab specimens as directed
• Triage patient phone calls and messages and document them appropriately
• Ordering and managing supplies under the direction of manager
• Disinfecting and stocking the exam rooms
• Maintaining confidentiality of all company and patient records. Adhere to HIPPA.

Requirements

• High school graduate or equivalent, required
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date
• 1 year of experience working within a clinical environment, required
• 1 year in an administrative, patient-facing, or customer service role, required
• Phlebotomy and lab processing skills, preferred

Benefits

• Medical, Dental, Vision
• HSA w/ Employer Contribution
• Touchcare
• Insurance Concierge Service
• 401K with Match up to 4%
• PTO: Accrual 3+ weeks PTO Buy-back, PTO Rollover, and PTO Donation Program
• Wellness Reimbursement Program
• $360 Annually
• Employee Referral Bonus
• Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)