Communications Lead – GBS Supply

Role Overview

• Responsible for the creation & management of the GBS Supply communications plan
• Responsible for mapping stakeholders across the GBS Supply programme and developing a communication strategy to increase engagement, reduce resistance to the change and build capabilities
• Develop and execute strategies and messages to support effective, timely and accurate communications to internal and external stakeholders
• Responsible for measuring communication program effectiveness to date and developing strategies and initiatives at pace, to improve outcomes
• Actively engage in activities to build and maintain a positive brand for the GBS Supply Turbo programme
• Analyse the people, process, organisation, and technology impacts of change (IOC); develop and execute communication and engagement solutions and plans to align markets and to embed new ways of working
• Support Adoption in developing action plans and solutions to increase stakeholder engagement and embed new ways of working across deployment and business as usual (BAU) markets
• Use digital and traditional communications to engage diverse stakeholder groups (e.g. Workplace)
• Collect and analyse data and create visionary and engaging narratives
• Support the deployment markets in creating consistency of messaging and aligning communications to further increase the speed of end user adoption
• Lead all communication aspects of GBS Supply events and activities (e.g., Kick Off Events, all-hands meetings, appreciation events, etc.)
• Execute surveys to identify stakeholder readiness, adoption and to collect feedback within deployment markets and BAU markets
• Monitor and report communication effectiveness through an established OCM governance framework and track and report stakeholder engagement and adoption across markets
• Guide the local change lead in the execution of all major Communications activities, sharing lessons learned and best practice from previous deployments
• Apply learnings and industry best practice to enhance the central OCM methodology, tools, and templates

Requirements

• Experience in a communications lead role
• Experience in corporate communications for a global competitive business
• Experience of working in a dynamic, time-pressured project environment
• Experience of leading communications for global IT transformation programmes
• Experience of working with a variety of traditional and digital communications tools (e.g. Workplace, Mentimeter, MS Teams)
• Experience of coordination large events such as deployment Kick Offs & Town Halls both virtually and in-person

Benefits

• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
• We have a range of other benefits in line with the local market.
• Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes.
• For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.