Key skills
SAPChange ManagementCommunication
About this role
Role Overview
- Provide functional support for SAP Vistex solutions
- Analyze, troubleshoot, and resolve incidents and service requests
- Perform root cause analysis and implement sustainable solutions
- Support change requests and system enhancements
- Collaborate with business users and cross-functional SAP teams
- Participate in testing activities and support system releases
- Ensure high-quality service delivery in line with agreed SLAs
- Prepare and maintain functional documentation
Requirements
- Hands-on experience with SAP Vistex
- Experience in application support and maintenance
- Good understanding of SAP SD integration
- Strong analytical and problem-solving skills
- Experience with incident, problem, and change management processes
- Excellent communication skills and the ability to work with international stakeholders
- Professional working proficiency in English
- Nice to Have: Experience with SAP S/4HANA
- ITIL knowledge
- Experience in the consumer goods industry