Relationship Director – Corporate Clients

Role Overview

• Leading a portfolio of Sector focused corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander’s strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, Product Teams and Treasury.
• Acting as a trusted adviser, building deep, long-term relationships with clients and business introducers while enhancing Santander’s profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.
• Promoting Santander’s values and culture, acting as an ambassador for the bank and contributing to our goal of being the best bank for clients, colleagues, and communities.

Requirements

• Proven experience managing corporate or commercial banking relationships, with a solid track record of client acquisition, development, and retention (Required)
• Providing first-class service and excellent relationship management, including excellent communication and interpersonal skills to build trust and long-term client partnerships (Required)
• Demonstrated ability to structure, negotiate, and execute complex lending or funding solutions, including experience preparing and presenting credit proposals (Required)
• In-depth understanding of corporate banking products, credit risk management, and financial analysis, ideally gained within a major UK or international bank (Required)
• Bringing an optimistic mindset and an ability to inspire others, positively embracing challenges and promoting Santander’s values and behaviours (Required)
• Experience leading, mentoring, or coaching Relationship Managers or similar professionals, fostering performance, collaboration, and knowledge sharing (Preferred)
• Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards) (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning (Required)
• Fluent English (spoken and written) (Required)

Benefits

• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.