Consult with process stakeholders, such as Operations, Quality, Sales, and Project Management, to align and draft documentation related to Product Change Notifications (PCNs) that will be delivered to our customers
Track and report on status of all open PCNs to ensure customers are notified timely, and responses are recorded accurately to enable implementation
Help review, map, and organize Customer Specific Requirements (CSRs) into internal standard operating procedures to ensure compliance across production lines
Support PPAP Compilation by collecting, analyzing, and collating quality data packages (including FMEAs, Control Plans, MSA, and capability studies) for customer submission
Coordinate review and execution of customer survey requests
Assist with Product Compliance requests and submissions, both internally and externally, collecting and reviewing supplier data to determine compliance status and reporting to customers
Participate on teams as assigned to support continuous improvement activities of our quality processes
Requirements
BS in Engineering or Technical field of study with 0-3 years of experience or an associate’s degree in quality, Business Engineering Technology, Electronics, or related technical field with 5 + years’ experience
Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Adobe Acrobat Pro
Experience in semiconductor, electronics, or regulated manufacturing environment preferred
Knowledge of quality systems, semiconductor materials, and semiconductor wafer fabrication
Familiarity with quality management systems and documentation practices
Experience with IATF 16949, AS9100, or ISO9001 strongly preferred
Basic understanding of quality core tools (FMEA, PPAP, APQP, SPC) is a strong plus
Excellent communication and project management skills with a keen focus on attention to detail
Works independently, self-motivated, takes ownership and accountability for process deadlines
Ability to work in large, complex, global environment, in a fast-paced environment, and remains flexible to support changing priorities.