Key skills
Communication
About this role
Role Overview
- Follow up with clients regarding missing information, outstanding documents, and case updates.
- Communicate directly with clients to collect required documentation and supporting evidence.
- Review legal documentation to ensure consistency, completeness, and compliance with filing requirements.
- Support workflow consistency while managing approximately 20 active cases per month.
- Collaborate with attorneys and internal team members to support efficient case progression.
- Maintain confidentiality and handle sensitive client information with professionalism and discretion.
- Monitor filing deadlines and ensure timely completion of all assigned tasks.
- Update case notes, documentation logs, and status reports within internal systems.
- Prepare and organize immigration forms and supporting evidence for attorney review.
- Assemble complete immigration application packages with accuracy and attention to detail.
- Prepare cover letters, legal correspondence, and supporting documentation for immigration filings.
- Draft affidavits, declarations, and supporting legal narratives for humanitarian immigration cases.
- Organize and maintain digital case files using legal case management software.
- Manage assigned cases from intake through submission readiness while maintaining accurate case records.
Requirements
- Schedule: Monday through Friday
- Working Hours: Approximately 10:00 AM – 7:00 PM EST (flexible within the 10:30 AM – 7:30 PM EST range)
- Prior experience as a Paralegal or Legal Assistant is required
- Previous experience handling U.S. immigration matters is required
- Direct experience with humanitarian immigration relief cases, particularly VAWA and T-Visa petitions, is strongly preferred
- Mandatory experience drafting affidavits and legal declarations
- Experience preparing immigration forms and supporting documentation
- Experience working in a law firm environment with client-facing legal responsibilities
- Ability to independently manage multiple active cases while maintaining accuracy and organization
- Professional written and verbal English communication skills
- Proficiency with Google Workspace, including Google Docs, Google Drive, Gmail, and Google Calendar
- Experience using legal case management software is required
- Experience with Lolly Law and Lawmatics is preferred but not required
Benefits
- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.