Own RFI resolution end-to-end across Yellow Card's banking and Managed Account partners.
Reach out to clients for additional information required to resolve the RFI and assemble the evidence.
Draft clear, precise responses grounded strictly in verified source documents, with no fabricated or assumed facts.
Maintain a live log of every RFI, its status, deadline, and outcome, and escalate aged or complex items before they become a problem.
Work with Treasury, Compliance, Legal, Sales, and Onboarding to source information quickly and release held funds.
Give clients and internal teams advance notice of likely RFIs, using the transaction cheat sheet and each partner's risk appetite criteria to prepare documentation before it is requested.
Spot recurring RFI themes and feed them back into onboarding materials, client guidance, and process changes so the same questions stop coming up.
Stay current on each partner's risk appetite, prohibited jurisdictions and industries, and documentation requirements.
Requirements
A degree in law, finance, economics, or a related field.
A legal or compliance qualification is an advantage.
Two or more years in banking, payments, fintech, compliance, or treasury operations, ideally with exposure to RFIs, AML, or KYC work.
Excellent written communication. You can produce precise, evidence-based responses under deadline pressure.
Strong organisation. You can manage many concurrent RFIs and deadlines without dropping any.
Sound judgement and discretion with confidential and sensitive financial information.
Nice to have: Exposure to virtual IBANs or managed accounts, correspondent banking, or cross-border payments.
Familiarity with crypto or stablecoin-enabled payments.
Experience with compliance tooling such as sanctions and PEP screening, KYB platforms, or transaction monitoring systems.
Multi-jurisdictional experience and familiarity with African markets.
Benefits
Impactful and Purposeful Work: You will be helping to drive financial inclusion across Africa.
Remote-First Flexibility: We embrace a fully remote work environment.
Global & Diverse Team: You will have the opportunity to work with talented professionals from 25+ countries across the world, in a multicultural and collaborative environment.
Learning & Development: Access to resources, support, and autonomy to grow professionally.
Mental Health Support Services: Your mental well-being matters to us.
Compensation & Benefits: We offer competitive compensation and meaningful health coverage, and all full-time employees are participants in our stock option plan.