Provide services, delivering ongoing maintenance, operational support, and updates for the systems maintained within the three Salesforce client organizations.
Ensure the successful implementation of system updates and provide operational support.
Optimize system performance and manage the Software Development Lifecycle (SDLC).
Maintain integrations between Salesforce Orgs and external systems ensuring seamless data flow.
Conduct knowledge transfer activities to equip client staff with the necessary skills and expertise for operational success.
Manage project deliverables and be the primary contact for task completion.
Implement system updates, bug fixes, and performance optimizations.
Maintain integration processes between Salesforce Orgs and external systems.
Conduct thorough knowledge transfer activities for client staff and its designees.

Minimum of five (5) years’ FTE experience serving in a Project Manager or Scrum Master role for software implementation projects within the last ten (10) years.
At least three (3) years of experience directly managing a team of at least five (5) FTE resources within the last ten (10) years.
Minimum of three (3) years FTE experience from IT development projects within the last ten (10) years.
Possession of at least one current and active certification: Project Management Professional (PMP) or SAFe Scrum Master/Agile Certified Practitioner.
Must possess a Bachelor’s Degree.
Ability to provide client/user end reference contact information for each applicable project meeting the requirements upon request.

Project Manager

Key skills