Project Manager, Implementations

Prelim is a fast-growing startup revolutionizing how financial institutions onboard and serve their customers. They are seeking a Project Manager, Implementations to lead banks through their digital transformation journey by managing multiple high-stakes deployments and coordinating cross-functional teams.

Responsibilities:

• Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
• Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
• Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
• Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
• Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
• Document solutions and identify process improvements to enhance future deployments and team efficiency
• Escalate strategically to sales and leadership when additional support is needed to unblock critical issues

Requirements:

• Background in software implementations or professional services
• Technical aptitude, ability to understand platform capabilities and limitations
• Familiarity with no-code platforms or integration projects
• Proven ability to manage multiple complex projects simultaneously
• Grace under pressure, you stay calm when clients are stressed and deadlines are tight
• Exceptional organizational skills, you live by your task lists and calendars
• Strong communication abilities with both technical and non-technical audiences
• Natural problem solver who finds creative solutions within constraints
• Self-starter who takes ownership without waiting for direction
• Legally authorized to work in the United States and located within the continental United States
• Experience in financial services, banking, or fintech
• Technical skills in a scripting language
• Previous experience managing aggressive timelines with fixed deadlines