Responsible for effective operational delivery, office assistance and document management.
Point of escalation for operational issues and working to resolve these by applying appropriate guidance.
Working with a wide range of stakeholders on change implementation projects – influencing and supporting the change.
Requirements
Good understanding of administration processes.
Excellent communication skills and building good relationships.
Resolving issues and problems appropriately.
Ensuring systems and processes are effective and challenge and continuously improve our internal HR procedures.
Brings in a range of considerations when reviewing the implications of a situation step-by-step, identifying options, thinking through possible consequences, setting priorities, and making sound decisions based on this analysis.
Identifies, assesses and manages risk to ensure excellent outcomes are achieved.
Undertake research and analysis from source and presenting insight, trends and issues.
Handling complex queries.
Be a point of contact for both external service providers and employees of the company.
Protecting personal data – ensuring GDPR compliance in documents.
Identify any process improvements or areas of process which can be handled by the teams.