Build & nurture customer relationships by serving as a trusted point of contact, ensuring satisfaction and resolving inquiries in a timely manner
Drive vendor and sales initiatives that support business growth and align with strategic goals
Support partner enablement programs, helping partners understand solutions, promotions, and go-to-market strategies
Develop product and market expertise across vendor portfolios, staying current on industry trends and competitive positioning
Manage and grow sales pipeline, including lead generation, qualification, and advancing opportunities through the sales cycle
Collaborate cross-functionally with sales, marketing, and operations teams to meet vendor KPIs and revenue targets
Participate in account planning activities to identify growth opportunities within customer accounts
Accurately track and report pipeline activity using CRM and internal tools
Engage in ongoing training and professional development, including vendor-led programs and certifications

1–3 years of experience in sales, business development, customer success, or a related field
Post-secondary education or equivalent professional experience
Basic understanding of sales processes, customer relationship management (CRM), and pipeline development
Strong communication and interpersonal skills, with the ability to build relationships across diverse teams
Excellent organizational and time management abilities
Proficiency in Microsoft Office tools (Excel, PowerPoint, Teams, SharePoint); exposure to Power BI is a plus
Ability to learn quickly and adapt in a fast-paced, evolving environment
Experience with commercial notebooks, desktops, or IT hardware solutions (preferred)
Bilingual proficiency in English and French (Canadian), including written and verbal communication (preferred)
Experience with data analysis, reporting, and presentations (preferred)

Business Development Representative – Lenovo Intelligent Devices Group

Key skills