Manage a global team of segment vertical technical experts
Own all customer inquiries, SFDC, phone calls, and web forms
Drive sales by providing superior team performance and transitioning tech service touch points to actionable sales leads, map and capture this process
Present technical and positional subjects to end users and trade groups, becoming the face of Solstice refrigerants
Assist marketing team with the creation/editing of technical literature, to include testimonials, data sheets, white papers, web content and articles
Maintain a close working relationship with the R&D team to provide a field perspective in the application of refrigerants
Participate in new product development when required
Manage an ongoing internal and external training program focusing on the proper utilization of Solstice products.

Bachelor's degree in an engineering discipline
Minimum of 5 years of direct HVAC industry experience to include mechanical contracting, OEM engineering/applications, sales engineer, or consulting engineer
Knowledge of heat transfer technology and theory with a strong understanding of refrigerant properties
Ability to travel both domestically and internationally
Ability to visit, tour and inspect mechanical installations in commercial and industrial settings

Global Technical Services Director – Refrigerants

Key skills