Key skills
Critical Thinking
About this role
Role Overview
- Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
- Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors.
- Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.
- Oversee file intake and output, addressing discrepancies, errors, and inquiries.
- Identify and report production environment issues by submitting detailed service tickets.
- Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams.
- Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels.
- Perform data entry for itemized bills.
- Complete additional tasks as assigned.
Requirements
- Healthcare background preferred.
- Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software.
- Strong attention to detail with excellent organizational, analytical, and critical thinking abilities.
Benefits
- PTO, Paid Holidays, and Volunteer Days
- Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
- Tuition Reimbursement
- Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
- Remote and hybrid work options