People Operations Generalist

Role Overview

• Serve as a trusted first point of contact for employees on HR processes, policies, benefits, systems, and general people-related questions.
• Ensure operational excellence. Manage and continuously improve employee lifecycle processes, including onboarding, offboarding, employee changes, employment verifications, I-9 documentation, immigration support, and personnel record maintenance.
• Own benefits administration, partnering with Director of People Operations and external vendors to ensure accurate, timely, and employee-friendly execution.
• Maintain accurate employee data and documentation across HR systems, reports, distribution lists, organization charts, compliance records, and related people operations tools.
• Coordinate required compliance training, including Code of Conduct, anti-discrimination and anti-harassment training, and future public-company readiness topics.
• Drive continuous improvement of People Operations workflows to improve consistency, scalability, documentation hygiene, and the employee experience.
• Support employee engagement, and internal community and culture initiatives, including social committee activities, DEI-related programming, and employee communications.
• Support performance management and talent processes by assisting with communications, timelines, materials, documentation, and process administration.
• Maintain job description template and library, career frameworks, competency materials, and related HR documentation and resources.
• Draft and coordinate employee communications, including intranet content, promotion announcements, company meeting materials, and other People team updates.
• Partner flexibly across the People function to support emerging priorities as the company grows and prepares for increased operational complexity.

Requirements

• Bachelor’s degree required; typically 5+ years of relevant HR or People Operations experience.
• Experience in biotech, life sciences, pharmaceutical, or another regulated, fast-growing environment strongly preferred.
• Strong operational orientation with the ability to manage details accurately while improving processes for scale.
• Working knowledge of employee lifecycle processes, benefits administration, HR systems, compliance training, and employee documentation.
• Comfortable working in a dynamic environment where the role will stretch across multiple HR workstreams, and priorities may shift based on business need.
• Exceptional written and verbal communication skills, with the ability to interact professionally and confidentially with employees at all levels.
• Highly organized, proactive, collaborative, flexible, and self-motivated, with strong follow-through and sound judgment.
• Excellent planning, coordination, and time management skills

Benefits

• Comprehensive medical, dental, and vision coverage
• Company contributions to health savings and retirement accounts
• Ample paid time off
• Access to wellness programs
• Rich career growth opportunities