Senior Account Manager

Role Overview

• Be the first call. Build the kind of trust with clients and internal teams that makes you the go-to person when something needs thinking through, not just reporting out.
• Own the accounts. Manage a portfolio of 3–4 enterprise-level US clients end-to-end, from strategy to delivery to renewals.
• Get into the weeds. Run status meetings, manage scopes, chase down the details, and make sure nothing falls through the cracks across internal teams and client stakeholders.
• Act as a strategic consultant. Facilitate roadmap development, push back when needed, and help clients think beyond the immediate brief.
• Navigate complexity. Work confidently with large corporate organizations, manage multiple internal stakeholders, and keep projects moving without losing anyone along the way.
• Scope and price new work. Identify growth opportunities within your accounts and help build proposals alongside the delivery team.
• Represent Phiture at the table. You'll have real face time with senior leaders at some of the biggest names in tech and entertainment. Come prepared.

Requirements

• 5+ years of experience in account management or project management, ideally in a marketing or creative agency setting
• Proven ability to manage enterprise-level clients and navigate large corporate organizations with multiple stakeholders
• Strong project management and negotiation skills, including experience handling contract reworks or commercial conversations
• Background in growth marketing, performance marketing, or creative agencies — you don't need to be an ASO expert on day one, but you need to understand the business context your clients are operating in
• A consultative mindset: calm, inquisitive, and able to ask the right questions rather than just deliver polished answers
• Excellent written and verbal communication in English — with US-based clients and a European delivery team, clarity is everything.

Benefits

• Ultimate Remote Flexibility — Skip the commute. This role is fully remote and open to candidates across the US, with a preference for those based in California due to client proximity. Occasional travel for client visits and team meetups is part of the deal.
• Generous Time Off — 26 days PTO annually (on top of all U.S. national holidays), ensuring you have ample time to recharge, travel, and live your best life.
• Outstanding Health Coverage — Premium health insurance through Cigna (medical) and Guardian (dental & vision), fully covered (100%) for you, with optional family coverage available.
• Parental Leave You Can Count On — 10 weeks of fully paid parental leave after your first year, plus an additional 4 weeks of unpaid leave available on request.
• Financial Rewards and Stability — Competitive 401(k) with 100% matching on your first 3%, and 50% on the next 2%, plus quarterly bonus opportunities tied to our shared success.
• Mental Wellness Support — Free, confidential access to licensed therapists via Oliva, putting your mental health first.
• Personal Development Investment — Yearly €1,000 personal growth budget plus 10 dedicated learning hours per month, empowering your professional and personal ambitions.
• Flexible Working Hours — Autonomy to shape your workday around your lifestyle and productivity.
• Global Team Connection — Regular team events and an annual all-expenses-paid company offsite in Europe.
• Career Advancement Clarity — Tailored career roadmap and continuous personal development plan to fuel your growth.
• Home Office Allowance — Monthly remote-work allowance to enhance your workspace or cover internet expenses.
• Top-notch Gear from Day One — Onboarding kit with branded Phiture gear and your own MacBook.
• Thoughtful Celebrations — Responsibly sourced birthday, anniversary, and seasonal gifts, because milestones matter.