Process a daily queue of client website requests through a ticketing system, including content updates, design adjustments, and new landing pages
Execute WordPress changes spanning custom CSS/HTML, template edits, and basic-to-intermediate PHP and JavaScript
Conduct rigorous self-QA on every task: verify across browsers and devices, test all forms, links, menus, and interactive elements
Write professional client-facing update summaries for internal review before delivery
Work closely with developers and account managers to align on scope, requirements, and priorities
Identify patterns in recurring issues and surface recommendations for process or template improvements
Keep all sites secure, organized, and adhering to development best practices

Solid WordPress development background with hands-on experience in themes, plugins, child themes, and custom post types
Proficiency in HTML5, CSS3, and working knowledge of PHP and JavaScript
Experience with leading page builders (Elementor, WPBakery, Divi, Gutenberg) and the ability to customize beyond their defaults
Track record of managing multiple live client sites simultaneously
Meticulous attention to detail and a self-QA mindset before every handoff
Professional written and spoken English with the ability to communicate clearly to non-technical stakeholders
Must have prior remote work experience, be fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

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Website Maintenance Specialist

Key skills