Wrexham, Wales, United Kingdom of Great Britain and Northern Ireland
Full Time
2 hours ago
$29,700 GBP
No Sponsorship
About this role
Role Overview
Visit our customers in their homes and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate
Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
Expertly explain the process you are undertaking to customers and be an advocate for the technology
Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
Be resilient and adaptable to change in a fast paced environment
Requirements
Experience communicating effectively with customers, ideally in a face to face domestic environment
Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
Some mechanical or electrical experience is preferred but not essential
although an ability to learn quickly to support your role will be required
Octopus is a tech-forward company so good IT and tech skills are required
Full clean driving licence (no more than 6 points)