Complete TSA training and maintain required certifications and compliance standards.
Coordinate with clients, vendors, carriers, agents, and internal teams to manage transportation logistics, schedules, budgets, and project requirements.
Prepare project estimates, budgets, invoices, and shipping documentation, including air waybills, packing lists, delivery orders, and customs-related paperwork.
Research and develop transportation plans, routing options, shipping schedules, and project timelines to ensure successful execution.
Advise clients on appropriate packing, handling, and transportation solutions for fine art and other specialized shipments.
Arrange domestic and international freight bookings with airlines, ocean carriers, and other transportation providers.
Support import and export operations, including customs clearance requirements and regulatory compliance.
Obtain and prepare documentation required for U.S. Customs entries and other government agencies, including TSA, USDA, OFAC, and U.S. Fish and Wildlife Service regulations.
Provide on-site shipment support, live documentation, and courier assistance as required, including at airport cargo facilities.

Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
Interest in logistics, transportation, supply chain management, freight forwarding, fine art handling, or international trade.
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to interact professionally with clients, vendors, carriers, and internal teams.
Detail-oriented with the ability to prepare, review, and maintain accurate documentation and records.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
Ability to learn transportation regulations, import/export procedures, TSA requirements, and other industry compliance standards.
Self-motivated team player with strong problem-solving skills.

Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Comprehensive medical, dental, and vision plans.
Employer contributions to your HSA for high-deductible health plans, plus access to telemedicine and mental health support.
401(k) match and employer-funded insurance (Basic Life, AD&D, Short-Term Disability, Long-Term Disability).
Generous paid parental leave for all parents.
Continuing Education Reimbursement.
Charitable Donation Matching.
Free tickets to client events (when available).
Regular company events like birthday lunches, sports outings, and volunteer opportunities.
Optional supplemental insurance and pet insurance through MetLife.
Potential discounts on home and auto insurance through Farmers Insurance.

Operations Coordinator

Key skills