Serve as solutions architect for the organization’s learning delivery platforms, ensuring scalability, security, accessibility, performance, and strong user experiences.
Establish and maintain a multi-year technology roadmap for learning delivery systems, aligned to organizational strategy and the needs of multiple business lines.
Guide architecture decisions for cloud-based and integrated learning platforms, including build-versus-buy analysis, APIs, identity/access management, CRM integration, data flows, analytics, security, scalability, reliability, maintainability, and cost considerations.
Lead the design, implementation, configuration, and administration of learning delivery platforms and supporting services.
Manage scope, schedule, resources, budget, and risk for platform releases, enhancements, and operational improvements.
Manage relationships and contracts with third-party software providers, ensuring value, accountability, and alignment with organizational standards.
Oversee a team with 3 direct reports, providing a safe and welcoming team environment and ensuring employee growth and development by providing regular coaching, guidance, and feedback.

Demonstrated hands-on experience with software development, application delivery, and systems integration.
Experience working directly with or leading development teams on cloud-based platforms, not only administering or configuring them.
Experience designing and leading the ground-up build of at least one custom LMS or learning platform from architecture through deployment.
Deep working knowledge of e-learning standards (SCORM, xAPI/Tin Can, LTI, AICC) as implemented in software, including how these standards are built into a platform.
Experience with multiple LMS platforms and the ability to apply that cross-platform knowledge to shape architecture decisions and platform strategy.
Experience guiding architecture decisions for cloud-based platforms on AWS (or equivalent), including APIs, data flows, security, scalability, reliability, and cost considerations.
7+ years of experience delivering and/or technically leading enterprise software products, digital platforms, or SaaS-based ecosystems.
5+ years of experience leading high-performing teams, including direct people management.
3+ years of experience in product management, product strategy, or platform ownership (roadmap, prioritization, stakeholder management).

Medical, dental, vision, life, and disability insurance
403(b) retirement plan with employer contributions after 1 year of service
Paid time off, including vacation, sick, personal, floating holiday, bereavement, and observed federal holidays
Parental support benefits, including adoption, fertility and surrogacy reimbursement and two weeks paid parental leave
Free unlimited Relias professional development courses
Annual professional development and tuition reimbursement funds
Calm Premium access

Director, Learning Delivery Systems

Key skills