Draft correspondence for past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment.
Reconcile customer accounts and supply customers with backup information.
Prepare and post high-volume daily cash receipts.
Monitor the credit hold queue.
Prepare for audits.
Handle international collections, including follow-up on overdue accounts from global customers and coordinating with various international departments.
Apply foreign exchange rates accurately when posting receipts or reconciling international accounts.
Other projects as assigned.
Requirements
Business-to-business, enterprise-level collections experience, including chargebacks and purchase order matching.
Experience with international collections and foreign currency transactions.
Excellent communication and interpersonal skills; able to multitask effectively.
Ability to anticipate work needs and interact professionally with customers.
Strong organizational skills with attention to detail.
Ability to work independently and remotely in a fast-paced environment.
Associate’s or Bachelor’s degree in Accounting preferred.
Benefits
Competitive pay and comprehensive benefits
Flexible schedules and remote work options for many roles
A culture of innovation and collaboration where your ideas matter
Continuous learning and career development opportunities