About this role
Role Overview
- Provide remote technical support for installations
- Perform equipment maintenance
- Diagnose and resolve technical issues
- Monitor and follow up on support tickets
Requirements
- Technical course or degree in IT in progress preferred
- Basic computer literacy
- Customer service skills
- Experience in technical support or help desk (a plus)
- Familiarity with tools such as Callbell, Zendesk, or Freshdesk (a plus)
Benefits
- Meal allowance
- Totalpass (corporate wellness benefit)
- Telemedicine
- Transportation voucher