Provide comprehensive support to HR department and agency partners
Ensure efficient, timely and compliant payroll service deliverables
Provide outstanding customer service to existing and newly acquired Agency Partners
Drive the creation of new ways of working while understanding best practices and risk mitigation
Create and maintain strong relationships with stakeholders involving Agency Partners, HR Leadership, HR Business Partners
Report payroll and tax issues and recommend system or process changes to improve support of business needs
Recommends process improvements, system enhancements and alternatives based on Agency Partner needs
Assist with training or knowledge transfer activities as needed
Maintain payroll records and aid in the creation of W2 forms along with other year-end requirements
Remain informed of multi-state tax requirements and payroll regulations
Manage workload including new agency payroll implementations and ongoing payroll support
Administer payroll tasks and activities to meet the unique needs of each Agency Partner

Bachelor’s Degree in Human Resources, Accounting, or related field
or recognized equivalent in education and experience
Minimum of 2 years of experience managing, processing and/or consulting on payrolls
Multi-state payroll experience, preferred
FPC or CPP Certification, preferred
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Workday and/or ADP experience a plus
Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership

Payroll Associate

Key skills