Perform data analysis and track strategic indicators for the Broker Channel, monitoring KPIs, identifying improvement opportunities, and generating insights to support decision-making.
Develop dashboards and management reports in Power BI, extract and manipulate large volumes of data using SQL and Google Cloud Platform (GCP), and monitor performance metrics, user behavior, and data quality.
Conduct statistical analyses, track digital journeys, validate tagging events, and support initiatives aimed at optimizing the broker experience and the efficiency of service channels.
Monitor and analyze KPIs and performance indicators for the Broker Channel;
Develop dashboards and management reports in Power BI;
Extract, clean, and analyze large volumes of data using SQL and GCP;
Perform statistical analyses to identify trends, opportunities, and anomalies;
Map user journeys and propose data-driven improvements;
Monitor GA4 metrics, tagging events, and the quality of collected data;
Evaluate the performance of digital channels and recommend actions to improve the user experience;
Support business and product teams through analyses and strategic recommendations;
Ensure the reliability of information and the continuous evolution of performance indicators.

Bachelor’s degree in Data Science, Statistics, Computer Science, Information Systems, Engineering, Mathematics, Economics, or a related field;
Proven experience as a Senior Data Analyst or in an equivalent role;
Advanced SQL skills;
Experience with Google Cloud Platform (GCP);
Advanced knowledge of Power BI for dashboard and report creation;
Experience with Google Analytics 4 (GA4) and web analytics;
Knowledge of applied statistics for data analysis;
Experience handling and analyzing large volumes of data;
Analytical, proactive, and organized profile with excellent communication skills;
Ability to turn data into strategic business insights.

Senior Data Analyst

Key skills