Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors.
Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery.
Negotiate pricing for interface integrations and related vendor solutions.
Manage and prioritize client interface requests across assigned vendors.
Serve as a primary liaison between Labcorp and EDI vendors.
Facilitate communication and coordination between vendors, clients, and internal stakeholders.
Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records.
Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements.
Monitor vendor performance against service level agreements (SLAs) and industry standards.
Evaluate vendor interface workflows to ensure adherence to industry best practices.
Perform additional vendor management and operational tasks as assigned.

High school diploma with 7 or more years of experience in vendor management, information systems, purchasing, or customer relations; or Associate degree with 5 or more years of experience; or Bachelor’s degree in Information Systems, Business with 3 or more years of experience.
5 or more years of experience working with vendors, client relationships, or customer-facing business operations.
3 or more years of experience supporting system integrations, interfaces, or electronic data interchange (EDI) processes.
2 or more years of experience negotiating vendor pricing, contracts, or service agreements.
3 or more years of experience managing multiple projects, requests, or priorities simultaneously.

Vendor Relationship Management, Vendor Analyst

Key skills