Senior Manager, Business Development

Role Overview

• own and optimize the Qualified platform
• partner closely with Inside Sales to improve lead acceptance rates
• manage Qualified’s Salesforce and Pardot integration
• monitor platform performance daily
• manage a US-based direct report and a dotted-line report based in India
• observe Inside Sales calls to refine the qualification framework
• serve as the business owner for Qualified
• analyze inbound lead performance by source, campaign, and region

Requirements

• 3+ years of experience managing or operating an AI-powered conversational platform (Qualified, Drift, or similar)
• solid working knowledge of Salesforce and Account Engagement (Pardot)
• background in BDR, inside sales, or lead qualification
• data-driven approach to performance management
• strong cross-functional collaborator
• experience managing or coordinating with distributed teams across time zones
• organized and detail-oriented
• bachelor's degree in Marketing, Business, Communications, or related field, or equivalent experience

Benefits

• medical, dental, vision, and basic life insurance
• 401k plan with employer match
• flexible vacation and sick policy
• twelve paid holidays
• winter office closure between Christmas and New Year's
• number of additional perks and benefits