Participates in analyzing business requirements and production specifications for changes made to technology applications
Formulates and defines the system scope and objectives, based on user needs and business processes
Directs business process improvement projects for internal business groups, aiming to improve business results
Identifies and documents all system constraints, implications and consequences of various proposed system changes
Provides recommendations for addressing and resolving business issues, for a specific business group
Requirements
2+ years of relevant professional experience
Ability to communicate clearly with both technical and business teams
Strong analytical, problem solving, and organizational skills
Solid understanding of E2E product development lifecycle, familiar with UX/UI principle, system integration, and API based solutions
Experience supporting and executing multiple testing phases, including requirements validation, functional testing, integration testing, UAT
Strong requirements elicitation and documentation skills, translating business needs into detailed functional, technical, and data mapping requirements while assessing business impact
Application Development
Business Management
Customer Solutions
Data Mapping
Design
Group Problem Solving
Process Improvements
Release Management
Requirements Gathering
Software Solutions
User Acceptance Testing (UAT)
User Experience (UX) Design
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level and years of service