Partner with the General Counsel and legal leadership to set priorities and drive execution against departmental goals.
Serve as a trusted advisor by providing insights and practical recommendations to support leadership decisions.
Translate strategy into actionable plans with clear milestones, accountability, and measurable outcomes.
Identify opportunities to improve service delivery, strengthen value, and reduce outside legal spend.
Act as department liaison partnering with Finance for budgeting, forecasting, month-end close and financial reporting.
Oversee invoice lifecycle management ensuring compliance and accuracy.
Support Legal Department leaders and other stakeholders in outside counsel and vendor management initiatives.
Manage outside counsel billing and onboarding. Establish billing guidelines and engagement standards.
Oversee coordination of Legal Settlement payments with payroll and accounts payable.
Manage the end-to-end e-discovery lifecycle (legal hold, preservation, collection, review, production, disposition).
Administer the legal hold program, ensuring timely issuance, tracking, and compliance.
Oversee selection, implementation, and administration of legal technology (matter management, e-billing, automated workflows, document management).
Drive adoption of tools and processes that improve productivity, transparency, reporting, and decision-making.

Bachelor's degree in Business Administration, Finance, Legal Studies, or a related field
10+ years of experience in legal operations, legal project management, or a related function, with at least 5 years in a leadership role
Strong understanding of in-house legal department operations, including matter management, contract workflows, legal spend, reporting, and stakeholder service models
Deep expertise in e-discovery tools and processes (e.g., Relativity, legal hold platforms) and cloud data environments (e.g., M365)
Strong working knowledge of e-discovery regulations and data privacy requirements (e.g., FRCP, cross-border data considerations)
Demonstrated experience managing legal department budgets.
Experience with outside counsel management, including RFPs, rate negotiations, and performance metrics.
Experience implementing, administering, or optimizing legal technology platforms, including matter management, e-billing, contract lifecycle management, legal intake, document management or knowledge management systems and Relativity
Proven ability to lead cross-functional projects and drive process improvement in complex, matrixed organizations.
Excellent analytical, communication, and stakeholder management skills.

Director, Legal Operations

Key skills