Key skills
SFDCSaaSSalesforceCRMAccount ManagementSales
About this role
Role Overview
- Manage a high-volume portfolio of renewal opportunities
- Achieve quarterly sales goals and drive the renewals sales process
- Proactively engage customers and channel partners 90–120 days before expiry
- Work in close alignment with field AEs on shared accounts
- Drive urgency through partners to secure timely quotes and orders
- Identify churn risk early and escalate with proposed solutions
- Maintain accurate forecasting and pipeline hygiene in SFDC
- Deliver consistent outbound activity to protect revenue
- Own and manage the end-to-end renewals process
- Collaborate with the account executive and channel team
- Identify cross sell and natural expansion opportunities
Requirements
- 2–5 years in renewals, sales, or account management (SaaS preferred)
- Comfortable managing a high-volume book of business in: Commercial, Midmarket, Enterprise
- Experience in selling through and with channel partners
- Proficient in Salesforce (SFDC) and any CRM tools
- Fluency in both German and English
Tech Stack
- SFDC
Benefits
- Sophos operates a remote-first working model
- Employee-led diversity and inclusion networks
- Annual charity and fundraising initiatives
- Global employee sustainability initiatives
- Global fitness and trivia competitions
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing