Collections Specialist

Role Overview

• Receive inbound calls from business customers for collections, payment arrangements, and billing inquiries
• Meet established collection objectives monthly
• Collect and manage past due accounts for moderate to large sized business customers
• Build and maintain strong customer relationships
• Preparation of monthly collection reports and recommendations on credit memos
• Collaborate with sales, customer service, billing operations, and AR teams

Requirements

• 3+ years of experience in B2B collections
• Ability to overcome objections and offer solutions
• Strong interpersonal and communication skills
• Relationship-builder and strong listening skills
• Well-organized and able to meet deadlines
• Demonstrates integrity and the highest ethical standards

Benefits

• Competitive medical, dental, vision, and life insurance
• Employee assistance program
• 401K plan with company match
• Paid time off
• Comprehensive benefits program