Senior Teammate Relations Specialist

Role Overview

• Act as a trusted advisor to managers on Teammate Relations matters of moderate complexity, including performance, conduct and interpersonal issues.
• Coach and guide leaders on appropriate documentation, feedback conversations and progressive discipline.
• Conduct fair, objective investigations and recommend appropriate next steps based on findings.
• Consult on and resolve medical or religious accommodation requests, escalating complex cases to TR Advisor or TR Manager as needed.
• Prepare recurring reports, including semi-annual Board Audit Committee reports, weekly and monthly teammate relations updates, and ad hoc summaries.
• Interpret and advise on Atlantic Union Bank policies, teammate handbook provisions, and employment law to ensure consistent and fair application.
• Represent Atlantic Union Bank with third party entities on Teammate related decisions, such as unemployment claims.
• Identify policies and procedural gaps and provide recommendations that support the Teammate experience.
• Draft and maintain documentation of Teammate relations policies, processes, and procedures.
• Administers and manages the SAFE Act program through the National Mortgage Licensing System to include onboarding, the renewal process, quarterly reviews, review criminal background reports and off-boarding.
• Manage HR Connect tickets and identify trends for potential process improvements or education opportunities.
• Support communication and training efforts by developing presentations and learning materials as needed.
• Act as a point of contact for Internal Audit. Partners with HR Operations on organization changes and restructures.
• Perform other duties as assigned to support the function and team.

Requirements

• High school diploma/GED required
• 3-5 years Human Resources experience to include a minimum of 3 years in Employee Relations
• Bachelor’s degree in Human resources, Business Administration/Management, Psychology or related field discipline preferred
• SHRM certification preferred (PHR or SPHR)
• Demonstrated knowledge of employee relations, compliance and general human resource practices and principles.
• Deep understanding of State and Federal US employment law, EEO regulations, workplace anti-discrimination and accommodations related laws, including Title VII, the ADA, the FMLA and their state law equivalents.
• Ability to execute independent judgment while deriving and recommending solutions.
• Skilled in workplace investigations, negotiation and conflict management.
• Strong ability to consult and influence leadership.
• Solid presentation, interpersonal and communication skills.
• Initiative, follow-up and timely decision-making skills.
• Proficiency in MS Office required.
• Ability to function in a fast-paced and changing environment.
• Ability to travel within the Bank’s footprint as needed.

Benefits

• General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits