da Vinci Cardiovascular Program Specialist – m/w/d

Role Overview

• Provide on-site case support in the operating room or hybrid OR for procedures involving robotic cardiac procedures and surgery technologies.
• Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases.
• Ensure compliance with clinical and safety protocols.
• Expand the user base collaborating with CVSM to cultivate a training pipeline of new surgeons.
• Exhibit proficiency in multiple technology platforms to effectively support dV adoption of Multiport Single Port, digital solutions, and customer needs.
• Promote advanced instruments and accessories to enhance surgical performance and promote surgeon autonomy.
• Collaborate with cross-functional internal teams to identify and capitalize on opportunities for expanding the use of the da Vinci® Surgical Systems and strengthening Intuitive's partnership with healthcare facilities.
• Conduct training for physicians and care team members on indications, proper use, and best practices.
• Support new site start-ups by delivering onboarding programs and in-services.
• Act as a resource for ongoing education and product updates.
• Design and implement tailored da Vinci® pathways for surgeons and surgical teams to ensure proficient and autonomous system use, by providing recurring care team training as needed.
• Maintain flexibility to support after-hours cases and provide weekend support as needed, dictated by the territory's adoption of robotic surgery.
• Partner with local sales team, leadership, customer training, and business partners to execute the appropriate clinical plan for surgeons and surgical teams to ensure system autonomy within a reasonable time frame.
• Provide clinical insights to the commercial team to shape strategy and drive business growth.
• Participate in physician education programs, workshops, and regional/national conferences.
• Facilitate the adoption of our digital solutions through enhancing our customer infrastructure and capabilities.
• Collect and communicate customer feedback to internal teams (sales, marketing, R&D).
• Stay up-to-date on clinical literature, competitive products, and evolving treatment guidelines.
• Assist in clinical trial support when required.

Requirements

• Bachelor’s degree required (preferably in science or business)
• 2+ years of experience in a cardiac-related clinical role (electrophysiology, interventional cardiology, cardiac surgery, or critical care).
• Prior industry experience in medical devices is strongly preferred.
• Deep understanding of cardiac anatomy, physiology, and interventional procedures.
• Excellent communication, teaching, and interpersonal skills.
• Strong problem solving and troubleshooting skills.
• Ability to work in high-pressure environments (OR/cath lab).
• Adaptability to evolving technologies and complex procedures.
• Team oriented with a commercial mindset.
• Flexibility to travel extensively (75%).
• Fluent in English and German is required.

Benefits

• Flexible work arrangements
• Professional development opportunities