da Vinci Cardiovascular Program Specialist

Role Overview

• Provide expert clinical support, education, and training to physicians, nurses, and hospital staff on the use of da Vinci cardiac surgery systems, devices, and therapies
• Provide on-site case support in the operating room (OR) or hybrid OR for procedures involving robotic cardiac surgery and related technologies
• Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases
• Ensure compliance with clinical and safety protocols
• Expand the user base by collaborating with CVSM to develop a training pipeline for new surgeons
• Demonstrate proficiency across multiple technology platforms to effectively support da Vinci adoption, including multiport and single-port platforms, digital solutions, and customer-specific needs
• Promote advanced instruments and accessories to enhance surgical performance and support surgeon autonomy
• Collaborate with cross-functional internal teams to identify and pursue opportunities to expand the use of the da Vinci® Surgical Systems and strengthen Intuitive's partnerships with healthcare facilities
• Deliver training for physicians and care team members on indications, proper use, and best practices
• Support new site start-ups through onboarding programs and in-service training
• Act as a resource for ongoing education and product updates
• Maintain flexibility to support after-hours and weekend cases as required by the territory's adoption of robotic surgery
• Partner with the local sales team, leadership, customer training, and business partners to implement the appropriate clinical plan for surgeons and surgical teams to achieve system autonomy within a reasonable timeframe
• Provide clinical insights to the commercial team to inform strategy and drive business growth
• Participate in physician education programs, workshops, and regional/national conferences
• Collect and communicate customer feedback to internal teams (sales, marketing, R&D)
• Stay current with clinical literature, competitive products, and evolving treatment guidelines

Requirements

• Bachelor’s degree required (preferably in a science or business-related field)
• Minimum 2 years of experience in a cardiac-related clinical role (electrophysiology, interventional cardiology, cardiac surgery, or critical care)
• Prior industry experience in medical devices is strongly preferred
• Deep understanding of cardiac anatomy, physiology, and interventional procedures
• Excellent communication, teaching, and interpersonal skills
• Strong problem-solving and troubleshooting abilities
• Ability to perform in high-pressure environments (OR/cath lab)
• Adaptability to evolving technologies and complex procedures
• Team-oriented with a commercial mindset
• Flexibility to travel extensively (up to 75%)
• Fluent in English and German required

Benefits

• Employees can work remotely